You and your General Practice

Please click You and your practice to view further information on the following:

  • When and how can you contact your general practice?
  • What if the practice is closed?
  • What if it’s an emergency?
  • What happens when you contact your practice to request an appointment?
  • Who might help you?
  • From what age can you see a GP on your own?
  • What if you need extra help?
  • How do you choose a general practice?
  • Do you need ID or proof of address?
  • Can a practice say no to registering you?
  • Can you choose which hospital or clinic you are referred to?
  • If you are new to the UK
  • If you are away from home but still in the UK
  • Do general practices charge for anything?
  • How should everyone be treated?
  • How can you help your general practice?
  • How can you give feedback or raise concerns?
  • Translated versions

 

Date published: 22nd August, 2025
Date last updated: 22nd August, 2025